Frequently Asked Questions
Everything you need to know about shopping the latest trends with us.
How long will it take to receive my order?
Standard shipping typically takes 3-5 business days within the continental US. Express shipping options are available at checkout if you need your new looks sooner.
What is your return policy?
We accept returns on unworn items with original tags attached within 30 days of purchase. Please note that final sale items and intimate apparel are not eligible for return.
How do I know which size to choose?
Each product page features a detailed size guide. Since we curate pieces from various designers, we also include 'Fit Notes' to tell you if an item runs small, large, or true to size.
Do you ship internationally?
Yes, we ship to over 50 countries worldwide. International shipping rates and delivery timelines are calculated at checkout based on your specific location.
Can I change or cancel my order after it has been placed?
Our team works quickly to fulfill orders, but we have a 1-hour window where we can attempt to make changes. Please contact our support team immediately via live chat or email.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and 'Buy Now, Pay Later' options like Klarna and Afterpay.